HOTMOVIES2000 RETURN AND REFUND POLICY

AT HOTMOVIES2000 WE PRIDE OURSELVES ON OUR REPUTATION FOR HONESTY AND PROMPT DELIVERY OF HIGH QUALITY ENTERTAINMENT PRODUCTS. HOWEVER WE UNDERSTAND THAT PROBLEMS CAN OCCUR, SO WE HAVE ESTABLISHED THE FOLLOWING CUSTOMER SERVICE POLICIES:

HOTMOVIES2000 WILL REPLACE DAMAGED PURCHASES, WITHIN 30 DAYS OF DELIVERY,  WITH IDENTICAL TITLES IN THE SAME FORMAT (I.E. A DVD FOR A DVD OF THE SAME TITLE AND CONTENT) UPON RETURN OF THE ORIGINAL ITEM. WE MAY, AT OUR DISCRETION, REPLACE A TITLE WITH THE SAME IN AN ALTERNATIVE FORMAT (I.E. VHS FOR DVD).

NO RETURNS WHAT SO EVER, ON ANY OF OUR PRODUCTS, MORE THEN 30 DAYS AFTER DELIVERY.

HOTMOVIES2000 WILL REPLACE ITEMS DELIVERED IN ERROR (I.E. IF WE DELIVER THE INCORRECT TITLE), WITHIN 30 DAYS OF DELIVERY, UPON RETURN OF THE ORIGINAL ITEM.

IF WE DO NOT DELIVER THE PROPER QUANTITY OF ITEMS (I.E. FEWER ITEMS THEN ORIGINALLY ORDERED), UPON REVIEW OF THE ORIGINAL ORDER, WE WILL PROMPTLY DELIVER THE BALANCE OF THAT ORDER.

DUE TO THE POTENTIAL FOR DUPLICATION ABUSE OF OUR PRODUCTS WE WILL NOT REPLACE ANY ITEMS WITH ALTERNATE TITLES OR FORMATS. FOR THE SAME REASON WE MUST INSIST ALL SALES ARE FINAL. CASH REFUNDS WILL NOT BE CONSIDERED UNDER ANY CIRCUMSTANCE. WE'RE SORRY BUT WE HAVE TO PROTECT OURSELVES AGAINST UNSCRUPULOUS BEHAVIOR.

HOTMOVIES2000 CANNOT BE HELD RESPONSIBLE FOR PROBLEMS THAT OCCUR DUE TO PLAYBACK INCOMPATIBILITY. PLEASE CHECK YOUR PLAYER PRIOR TO PURCHASE TO INSURE SUCCESSFUL PLAYBACK AND YOUR ENJOYMENT OF HOTMOVIES2000 ENTERTAINMENT PRODUCTS. HOTMOVIES2000 CANNOT BE HELD RESPONSIBLE FOR INCORRECT OR MISLEADING COMPATIBILITY INFORMATION PROVIDED BY THE MANUFACTURERS OF DVD PLAYERS.

NONE OF THESE POLICIES NECESSARILY APPLY TO THOSE PRODUCTS/SERVICES PROVIDED TO OUR CUSTOMERS THROUGH A THIRD PARTY PROVIDER/VENDOR. WE WORK HARD TO INSURE QUALITY SERVICE FROM OUR THIRD PARTY CLIENTS. PLEASE CONTACT US IF THERE ARE ANY CONCERNS IN THIS AREA AT WEBMASTER@HOTMOVIES2000.COM .